Refund policy

Returns & Refunds

All of our products are made to order. Because each item is produced specifically for your order, we generally do not accept returns or exchanges due to a change of mind, incorrect size selection, or incorrect color selection.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 7 days of delivery.

Please include your order number and clear photos showing the issue. Once the issue is verified, we will provide a replacement or refund at no additional cost.

Incorrect Size or Color

Please carefully review the available size and color options before placing your order. We cannot offer refunds or replacements when the wrong size or color was selected by the customer.

Lost or Missing Orders

If your tracking information shows no delivery or your package appears to be lost in transit, please contact us and we will investigate the shipment with our fulfillment partner.

Cancellations

Orders enter production shortly after they are placed. If you need to cancel or change an order, please contact us as soon as possible. Once an order has entered production, we may not be able to cancel or modify it.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact Us

If you have any questions about your order or this policy, please contact us through our store's contact page.